Fix Password Issues Logging in to Videos

Problems arise when you have previously saved the password to access the videos. We need to delete the OLD previously save password :) The following are STEP by STEP instructions to help.

Procedures to clear Cache and Cookies on your Internet Browser

  BRAVE Browser [COMPUTER]

Procedure:

  1. Click Customize and control brave (the 3-horizontal line button) in the upper right-hand corner. ...
  2. Go to Settings towards the bottom.
  3. On the left-hand side, expand Additional Settings.
  4. Click on Privacy and security.
  5. Open Clear Browsing Data and a pop-up will open.

  Safari Browser [COMPUTER]

Delete history, cache, and cookies

  1. To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. ...
  2. To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

  Safari Browser [IPAD/PHONE]

Here's how to clear information from your device:

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
  • To visit sites without leaving a history, turn private browsing on or off.

 Chrome Browser [COMPUTER]

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools. Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.